Utilities
Energy
Resolvecall has been a major provider to the Energy sector for over 20 years, during which time we have honed our skills to deliver industry leading, innovative solutions across every stage of the customer journey within Residential and SME markets. Our offering encompasses an end-to-end process for customers, which is slicker and more sophisticated than the traditional, somewhat ‘silo’ approach, to working with multiple partners.
Our cradle-to-grave solutions include:
White Label (BPO);
Pre-Disconnection Visits & Warrant Execution and Final (Closed) Debt Collection.
Water
Resolvecall is a major provider to the Water sector across a range of Credit management solutions via both the call centre (internal) and field (external) engagement. Our service provision is focussed on putting the customer at the heart of everything we do, to ensure we establish the right resolution, more quickly.
Our Water solutions include:
Final (Closed) Debt Collection;
Reconnection Visits;
Occupancy Verification;
Void and Vacant Visits and Financial Assistance via Water Help Schemes
