Our Innovative Solution

Zero Data Exposure

Fully Employed Agents

Single training philosophy

Always in uniform

Consistent customer approach

Clarity for customer of who is calling

Ability to instruct an agent to complete a task

Rigid vetting process

Real Time Tracking

100% visits can be evidenced

Customer has clear understanding of what will happen

Client access to Real Time Tracking

Pro-active performance management

365 days: 24/7 Transparency

Voice Recorded Solution

All customer interaction recorded

Full 6 year data vault storage

Remote client access

Pro-active performance management

TCF focused ensuring highest levels of customer conduct

Our Sectors
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