Our Innovative Solution
Zero Data Exposure
Fully Employed Agents
Single training philosophy
Always in uniform
Consistent customer approach
Clarity for customer of who is calling
Ability to instruct an agent to complete a task
Rigid vetting process
Real Time Tracking
100% visits can be evidenced
Customer has clear understanding of what will happen
Client access to Real Time Tracking
Pro-active performance management
365 days: 24/7 Transparency
Voice Recorded Solution
All customer interaction recorded
Full 6 year data vault storage
Remote client access
Pro-active performance management
TCF focused ensuring highest levels of customer conduct
